Agents that execute.
AI agents that run your company's processes.
They reply to leads, qualify customers, automate support, and run operational tasks — 24/7.
Log by text or audio
Reply in seconds
Organize in the dashboard
A3Labs
online
Today
Hi, I wanted to understand how your solution works.
A3Labs
Of course. Is the biggest challenge today answering leads, qualifying contacts, or doing follow-up?
I think qualifying and not leaving leads idle.
A3Labs
Got it. The agent can send the first reply, gather context, identify priority, and log everything in the CRM.
And when a salesperson is needed?
A3Labs
The team gets the conversation summary, lead status, and suggested next action.
A3Labs
Want to book a 15-minute diagnostic to map this flow?
Message
Funnel updated in real time
Rules + AI with high operational accuracy
Integrated with your stack
Sales
Qualification that never lets a lead go cold
Your team stops losing opportunities to slow replies or inconsistent process. The agent understands intent, follows flows with business rules, and keeps follow-up cadence when the lead goes quiet.
- Smart questions and campaign routing (UTM, number, or 1 question)
- Scheduling against real calendar availability
- Automatic summary for the human closer
Funnel · this week
+18% vs previous
1.240Conversations started
312Qualified leads
84%First reply < 1 min
41Meetings booked
Scheduling
On the lead's calendar: Google Calendar or Microsoft 365
After qualification, the agent offers real slots from your team. The lead confirms in chat and the event lands straight on their calendar — with a video link and reminders, no email back-and-forth.
- Availability connected to Google Calendar or Microsoft Calendar
- Invite with title, duration, and description standardized by operations
- Fewer no-shows: confirmation at the moment of the conversation
Google Calendar
Microsoft Calendar
THU
14
14:00
15:00
16:00
A3Labs Discovery
15:00 – 15:15 · Google Meet
Lead confirmed: Thu May 14 15:00
Event synced to the lead's calendar
Support
Support that scales without becoming a “cold bot”
Triage, FAQs, and communities: the agent uses your knowledge base and knows when to stop and call a human — with history and risk flagged.
- Moderation and welcome messages in groups
- Less queue for the specialist team
- Metrics by channel and by flow
Support that scales — screening, FAQ, and handoff without losing context.
Live conversation · Lead #1842
Customer — Can you handle leads on WhatsApp?
Typing…
Agent — Yes. I reply to the first message, understand the need, qualify the lead, and log everything for the sales team.
Customer — And when a salesperson is needed?
Typing…
Agent — The salesperson joins with history, a summary, and a suggested next action.
Dashboard
Operational clarity for managers
The same place where you configure rules is where you see what’s converting, what’s stuck, and where the flow is worth adjusting — with clear KPIs and experience health (how satisfied people are with support).
Metrics by intent
Volume, first-reply SLA, and handoffs — by channel and campaign.
One base, many flows
One base agent + flows by intent: no duplicated config for every launch.
Quality health
Satisfaction and friction signals — so you adjust scripts before they become a CSAT problem.
Integrations when you need them
CRM, calendar, and APIs on the plan that fits your stage.
Dashboard example: numbers that move the team and a gauge of perceived quality in support.
Support health
How much people are enjoying the experience — weekly aggregate.
0%
Satisfaction index
Positive tone in replies
94%
Reopens / dissatisfaction
6%
Omnichannel
Where your customer already is
Start with WhatsApp and expand: the agent’s behavior stays aligned with your operation.
WhatsApp
Webchat
Instagram
Google Calendar
Microsoft 365
CRM
Questions
Frequently asked questions
Transparency before the contract: what changes in your operation in the first month.
No. Chatbots follow a fixed script. Our agents interpret intent, use a knowledge base, and run flows with rules — with metrics and human handoff when needed.
Yes. It’s one of the preferred go-to-market channels. We also integrate webchat, Instagram, and others depending on your plan.
By UTM, inbound number, or first question. Without an identifier, we use a short routing question.
The agent follows what it was taught (base, rules, and flows): it doesn’t “make up” answers outside scope. When something isn’t covered or the customer asks for a human, we trigger handoff with a conversation summary so whoever takes over doesn’t start from zero.
It depends on scope. Starter prioritizes a fast Go Live with essential flows; in the discovery we lock timeline and deliverables.
Next step
Which process in your company should work better with AI?
We start by understanding your process — not by pushing a product. We map the opportunity, define the V1 and show where humans, Assistants and Agents should act.
A Monditech Group company
A3Labs is part of the Monditech Group ecosystem — cloud technology and services focused on reliable platforms for digital operations, governance, and scale.
A product with solid engineering and a clear purpose: put AI to work in your sales and support operation, on WhatsApp and in the dashboard, at the pace of your business.